CRM - Customer Relationship Management
Start University CRM is an advanced and intuitive cloud-hosted SaaS specializing in student recruitment and enrollment software. Engineered to help colleges and higher education institutions, the Start University CRM assists in finding, engaging, and enrolling more students by staying on top of their enrollment funnels and connecting to leads and students faster and more effectively.
The Start University CRM supports the full student life cycle, from lead tracking and enrollment management to graduation. The activity tracking modules are easy to find for the agent, fully configurable by management and relevant to school goals. The activity tracking modules serve the agents during their interaction with the students and provide management with all of the post-action info, such as pulling statistics and reports to get a better reading and understanding of the enrollment and retention activities.
CRM is also powered with:
• An easy-to-use marketing automation module that combines on-the-phone activities with automatic and manual communications, using either text messages or e-mail. See Marketing Automation.
• A built-in fully configurable back and front-end college application portal that, when combined with CRM Marketing automation, documents manager, and the Student Information System (SIS), allows schools to have all the necessary software in one integrated suite accessible with a single sign-in by school personnel, applicants, and students. See Application Portal.
• A Documents platform designed to act as a rule enforcer and, at the same time, an agent reminder with configurable prompts knowing which documents to request and how. See Documents Manager
• A Student Information System that enables students to manage their educational transactions and enables school agents and personnel to access all relevant student information, such as student records and academic trajectories. See Student Information System